LIVE Demo / Initial Product Consultation

Our Product Application Specialist (Not a Salesman but a Thoroughly trained laser practitioner!) interviews and exactly understands each client's specific needs, ensuring they are provided with unbiased, detailed information about the range of products that best align with their requirements. Additionally, they offer personalized solutions for unique requirements, ensuring that each client receives the most suitable and cost effective recommendation.

Customized Solutions & 100 % Transparent Guidance
(No gimmicks, No false discount pitches!)

Our Sales Team provides personalized assistance on pricing, packages and financing (EMI) options to help clients select the ideal unit that best meets their needs.

Sales & Dispatch Workflow

Payment Processing

Clients are guided through secure payment options and specific payment gateways which they can verify before completing the payment.

Order Confirmation

Once the payment is processed, our sales team promptly confirms the order details, model configuration and delivery timeline.

Custom Configuration

Our technical team ensures the device is configured and calibrated as per each client's specific requirements.

Vigorous Quality Checks

Each product undergoes several rounds of testing and rigorous quality checks to ensure International standards (ISO, WHO, RoHS) for performance and safety.

Packaging & Dispatch

The device is carefully packaged, and clients are notified with dispatch details, including tracking and expected delivery date.

Delivery & Installation Support

Once the unit is delivered our tech team assists with step by step installation instructions & basic training to enable the client to start using the device right away!

Post-Sale Follow-Up

Our Customer Success team follows up to ensure client satistaction, address any queries, and provide ongoing support.

Extended Customer Success Initiatives

After the initial hardware setup the customer success team steps in to provide further clinical guidance and software (LaserPRO) onboarding of the client. This includes clinical training and certification, ensuring the client is fully equipped and confident to utilise the step-by-step protocols and clinical guidance for patient success.

Ongoing Service & 24 x 7 Support

Enjoy continuous support through our 24 x 7 customer relationship portal, offering comprehensive service and easy access to 'MADE IN INDIA' spare parts. You can conveniently order accessories and consumables directly from our website with just a click!